Terms and Conditions for Planning Permission Services

It is essential that the limitations and terms of service are understood and agreed before engaging our services. Booking our services presumes your agreement to these terms.

Contents

  • Overview of Service
  • Scope of Service
  • Service Options
  • Client Obligations
  • Limitations of Service
  • Price and Payment
  • Report Issue
  • Data Protection
  • Consumer Rights
  • Liability, Confidentiality, and Ownership
  • Complaints Policy
  • Acceptance of Terms
  • Contact Information
  • Termination

Overview of Service

Property Health Check Ltd. offers professional assistance in preparing and submitting Planning Permission Applications, including:

  • Planning Permission for new developments or extensions
  • Retention Planning Permission for developments already completed without prior approval
  • Outline Planning Permission to establish if proposed development is acceptable in principle.

These services are provided by qualified engineers, experienced in planning documentation, mapping, and local authority submission processes.

Scope of Service

The Planning Permission service is for residential, single-use properties only and includes:

  • Preparation of relevant planning drawings (note that these are not construction drawings) and site layouts based on the information provided or gathered.
  • Preparation and completion of the relevant local authority planning application forms.
  • Liaison with the client throughout the process to confirm details, drawings, and submission content.
  • Site notice(s) provided to the client for display
  • Submission of the final application to the Local Authority on behalf of the client, where instructed.
  • Where additional information is requested by the Local Planning Authority (e.g.  re drainage pipes, water services or CCTV cameras) to support the planning application, additional charges may apply.

More than 2 revisions, or amendments requested after the application and initial set of drawings have been provided will incur an additional hourly fee. Amendments are not possible after the application has been submitted to the Local Authority.

Service Options

Online Service – suitable for builders or persons experienced in taking correct measurements only 

  • The client is responsible for providing all necessary measurements, maps, photographs, and any other relevant information required for the planning application.
  • Property Health Check Ltd. will prepare the application and drawings based solely on the information provided.
  • The client must confirm the accuracy of all information prior to submission.

On-site Service

  • A Property Health Check Ltd. engineer will visit the site to take the relevant measurements, assess boundary details, and gather all necessary information for the planning application.
  • One site visit is included in the quoted fee. Additional visits may be quoted separately.

Client Obligations

  • Clients must read, understand, and accept these terms and conditions before booking.
  • Clients must ensure that all information provided (including measurements, plans, and documents) is accurate and complete.
  • Clients are responsible for securing any necessary property access or permissions prior to the site visit.
  • Clients are responsible for erecting the site notice(s), as provided by Property Health Check Ltd. and for ensuring the notice(s) are maintained in place in line with planning regulations.
  • Clients must review all drawings and documentation before submission to confirm they accurately reflect the proposed works.
  • Clients are encouraged to consult with their architect or legal advisor to understand the full implications of a planning decision.

Limitations of Service

  • Property Health Check Ltd. does not guarantee that any planning application will be granted by the Local Authority.
  • The service does not include design advice, engineering calculations, or structural assessments unless explicitly agreed in writing. An additional fee is chargeable for these services. 
  • Site notice(s) to be erected and maintained in place by the client.
  • Opinions expressed in the drawings or documents are based on information provided by the client and/or visually observed by the engineer at the time of inspection.
  • Matters of title, boundary ownership, private rights, or easements are outside the scope of this service.
  • We do not represent clients at planning appeals or enforcement proceedings unless separately contracted.
  • Drawings provided as part of the Online Service are based on client-supplied data and are not intended for legal or construction purposes. The drawings are for planning purposes only.
  • Commercial and multi-unit properties are excluded from this service.
  • If the Local Authority requests additional information as part of the planning application, additional fees will be chargeable and will be based on the requirements of the Local Authority. 

Price and Payment

Valid numbered quotations are provided in writing and are valid for thirty (30) days from the date of issue. Prices include VAT at the prevailing rate. Payment is taken at the time of booking via credit/debit card or Electronic Funds Transfer (EFT). Additional fees may apply for resubmissions, amendments, or revised drawings requested after the initial submission.

Planning permission application fees are charged by the relevant local planning authority and are additional to the fees charged by Property Health Check Ltd. for this service.

Additional extra work required for the planning application or client changes beyond the scope of the service will be subject to additional fees.

Planning Application Submission

Planning applications will be submitted in accordance with local planning authority regulations and processes pertaining at the time. Clients will be able to track the status of the planning application online at the relevant planning authority website.

Data Protection

We adhere to GDPR and other relevant data protection laws. Personal data collected will be used solely for the purpose of the planning application and will not be shared without client consent, except as required by law. Data will be stored securely and disposed of responsibly when no longer required.

Consumer Rights

Clients retain all statutory rights under Irish consumer protection law and the Consumer Rights Act 2022. Clients are encouraged to review these rights before booking.

Liability, Confidentiality, and Ownership

Liability is limited to a maximum amount equal to the fee paid for the service. Ownership of all documents and reports passes to the client upon receipt of full payment.

Neither Property Health Check Ltd. nor the Engineer shall have any liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any input material or Instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client.

All documentation is issued to the person named on the booking for their use and that of their legal or planning representative. No third-party use is authorised without written consent from Property Health Check Ltd.

Complaints Policy

In the event of a dispute, clients should contact our Customer Care team for resolution.
Online complaint form: via our website
Phone: 0818 787839
Email: info@propertyhealthcheck.ie
Post: Property Health Check Ltd., 20 Main Street, Kenmare, Co. Kerry

Acceptance of Terms

By booking and paying for this service, clients acknowledge and agree to be bound by these terms and conditions.

Contact Information

For any queries regarding these terms please contact:
Email: info@propertyhealthcheck.ie
Phone: 0818 787839

Termination

The client may terminate the agreement with a minimum of two working days’ notice prior to the scheduled site visit. If cancelled within 2 working days, 25% of the quotation fee will be charged.
In the case of the online-only service, work may begin immediately after payment. No refund applies once work has commenced.
Third party fees incurred will not be refunded.

© Property Health Check Ltd.