Complaint Submission Form Step 1 of 6 16% Complete this form to submit a complaint to Property Health Check Ltd. This short form will prompt you with questions to consider about your issue. Please give as much detail as possible to help us to help you. Is the complaint about a property inspected by Property Health Check Ltd. (PHC)?* Yes - the complaint relates to an inspected property No - the complaint does not relate to an inspected property If the complaint is about a property inspected by PHC, please provide the property address below.Address of Property Inspected*Please describe the issue*Please provide as much detail as you can. Remember to be specific so we can get to the bottom of the issue as quickly as possible. Upload relevant photos/maps/documents/reports here Drop files here or Select files Max. file size: 50 MB. More than one file can be uploaded. Providing photos/documents can help describe the issue. If you have relevant reports from 3rd parties, please upload here. Are you a PHC customer? Yes - I am the customer No - I am a property owner and PHC carried out an inspection in my property Other Please confirm that you have received and read the report issued by PHC*If you have not yet received your report call Customer Service on 0818 787839 to make your enquiry. Yes - I have received and read the report issued in full No - I have not received/read the report Please confirm that recommendations provided in the report were followed* Yes - I have followed the recommendations of the engineer No recommendations were included in the report relevant to the issue being reported. No - I have not followed the recommendations in the report The engineer may have provided advice/recommendations in the report. It is important to follow the recommendations provided.For Pre-Purchase Surveys - Please confirm that you took a final walkthrough of the property before the property sale closed Yes - A final walkthrough of the property before closing was taken No - No final walkthrough of the property was taken before closing Taking a final walkthrough of the property before taking possession was advised at the beginning of your survey report, so that any issues that may have occurred between the time of the survey and sale closing time could be detected. Customer Contact DetailsCustomer name* First Last Customer phone contact*This is required in the event that we need to clarify information.Customer email address* Enter Email Confirm Email Contact Details(Not a PHC Customer)Contact name* First Last Contact phone no.*This is required in the event that we need to clarify information.Contact email address* Enter Email Confirm Email How would you like us to respond to you? By Email By Phone By Post Please ensure that you have provided us with the correct email address, phone number and/or postal address so that we can respond in a way that suits you.Postal Address for ResponsePlease provide the postal address if it is different from the Address of the Property Inspected. CLICK HERE TO READ OUR PRIVACY POLICYI give consent to use this information to send additional emails and communication as described in your Privacy Policy* I accept EmailThis field is for validation purposes and should be left unchanged.
