Terms and Conditions for Certificate/Declaration of Identity

To understand what is included and not included in your report it is essential and recommended that the following terms and conditions are read in full. By booking our services you are agreeing to these terms.


  1. Certificate of Identity
  2. Declaration of Identity
  3. Limitations of Service
  4. Price and payment
  5. Report Issue
  6. Liability, confidentiality, and ownership
  7. Complaints policy
  8. Termination

1. Certificate of Identity

a) A Certificate of Identity is a report certifying that the boundaries noted at a property match those on the map used for comparison.

b) The preparation of a Certificate of Identity includes the following: –
a. A visual inspection of the boundaries of the property.
b. A visual inspection of any encroachment/oversailing along with any easements/rights of way/wayleaves.
c. A visual assessment of the services contained within the property boundary.
d. Access to the property from a public/private road is considered.
e. One site visit is included in the service.

c) A Certificate of Identity may be provided for a single or multi-unit property.
d) A Certificate/Declaration for a property in a multi-unit development certifies the boundary for the specified unit only. Property Health Check Ltd. may not know the legal status of areas ancillary to an apartment/ duplex and may include the following as relevant, based on the visual inspection: –
a. Balcony
b. Garden/patio

2. Declaration of Identity

a) A Declaration of Identity is prepared as per the Certificate of Identity above. The final document is declared and signed by the Property Health Check Ltd. engineer before a Commissioner for Oaths/Practising Solicitor.

3. Limitations of Service

a) The Certificate/Declaration is not a building survey report and does not consider or report on the condition of the boundaries or services.
b) If no map is provided before the scheduled inspection the engineer will use the information available on Land Direct for the relevant address, or in the case of a multi-unit development, an indicative plan will be created based on the layout of the inspected unit.
c) Indicative plans for multi-unit developments are not to scale, are not to Land Registry requirements, and should not be used for Land Registry purposes.
d) Parking space and/or storage area will only be included if specified at the time of booking.
e) Areas that are underground, covered over, inaccessible or obscured from view are not inspected.
f) Measurements of a site are not included.
g) Matters in respect of private rights and obligations are not checked.
h) Development of the property which may occur after the date of issue of this Certificate/Declaration.

4. Price and Payment

a) Valid numbered quotations are provided in writing only and are valid for thirty days from the date of issue. The quotation includes VAT at the current rate.
b) Payment can be made by credit card, debit card, and Electronic Funds Transfer (EFT).
c) Payment is taken at the time of booking.

5. Report Issue

a) Certificates of Identity are issued by email. The email will contain a link to a secure site, where the certificate can be viewed and downloaded.
b) Certificates of Identity are issued to the client. They are also sent to the solicitor, where solicitor details have been provided.
c) Hard copy reports, for Declarations of Identity, are issued in black and white. The hard copy will be posted, using normal post, to the person and address nominated by you at the time of booking.
d) A scanned copy of any hard copy Declaration produced is issued by email.
e) PDF/emailed Certificates/Declarations are provided in colour.

6. Liability, Confidentiality, and Ownership

a) Ownership of the Certificate/Declaration passes to the client upon receipt by Property Health Check Limited of full payment.
b) The Certificate/Declaration is issued to the person to whom it is addressed for their and their legal adviser’s use.

7. Complaints Policy

a) We aim to give excellent service to all our customers, however, we recognise that things may go wrong occasionally. We will do our best to deal with your complaint as effectively and quickly as possible. Find out how to make a complaint here.
b) To get in touch please contact our Customer Care team using one of the following methods: –

    • Call 0818 787839

    • Email: info@propertyhealthcheck.ie

    • Post: Property Health Check Ltd Ltd., 20 Main Street, Kenmare, Co. Kerry

8. Termination

a) The Client may terminate an Agreement but must give a minimum of two working days’ notice.
b) If a cancellation or a postponement takes place within two working days of the inspection, then 25% of the quotation total fee will be charged.

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