Terms and Conditions for a BER

To understand what is included and not included in your report it is essential and recommended that the following terms and conditions are read in full. By booking our services you are agreeing to these terms.

Terms and Conditions


1) BER Service
2) BER Certificate and Report
3) Report Issue
4) Price and payment
5) Liability, confidentiality, and ownership
6) Termination

1) BER Service

a) The BER service carried out by Property Health Check Ltd. will be carried out in accordance with the
Code of Practice and the relevant methodologies and guidance from The Sustainable Energy Authority
of Ireland (SEAI).
b) Based on the information supplied, a BER assessment of the building(s) will be completed and
submitted to SEAI for publication on the National BER Register.
c) A building energy rating is only a guide to the overall energy efficiency of a building. In practice, energy
efficiency is highly dependent on how occupants use the building.

2) BER Certificate and Report

a) A BER Certificate and Advisory Report will be issued within 5 working days of the BER assessment.
b) A BER certificate shows the building energy rating for a dwelling. The building energy rating is an
indication of the energy performance of the dwelling based on the data provided to and by the BER
Assessor and using the quoted version of the assessment software.
c) A BER certificate is valid for 10 years from its date of issue, provided there have been no major changes
to the property that would substantially alter its energy performance, e.g., an extension, new heating
system, etc.
d) Once published, the BER Certificate and Advisory Report will also be available online from the National
BER Register.

3) Report Issue

a) Ber Certificates and Advisory Reports (hereinafter “the report”) are issued by email. The email will contain a link to a secure site, where the report can be viewed and downloaded.
b) Reports are provided in colour PDF format only.
c) Requests to provide a hard copy may incur an additional postage fee, and the report will be issued in
black and white
d) The BER Certificate can be re-issued, including updated information, at the request of the client. An additional fee will be charged for this service.

4) Price and Payment

a) Valid numbered quotations are provided in writing only and are valid for thirty days from the date of issue. The price shows and includes the compulsory SEAI fee required to obtain an official BER
b) Payment can be made by credit card, debit card, and Electronic Funds Transfer (EFT).
c) Payment is taken at the time of booking.
d) The additional fee for the re-issue of a BER Certificate is taken at the time of the client request.

5) Liability, Confidentiality, and Ownership

a) Copies of all information and documentation supplied in connection with this application (whether
requested or otherwise) will become the property of SEAI.
b) Property Health Check Ltd. comply with GDPR regulations in relation to any information gathered.

6) Termination

a) The Client may terminate an Agreement but must give a minimum of two working days’ notice.
b) If a cancellation or a postponement takes place within two working days of the inspection, then 25% of
the quotation total fee will be charged.

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